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  • TheraNest Web App
  • TheraNest Client Portal
  • TheraNest Mobile App
  • www.theranest.com
  • 3rd Party Integrations
    • Cloud Hosting Environment
    • Outgoing Email Service
    • Outgoing SMS Service
    • Support Portal
    • Credit Card Processing
    • Clearinghouses
      • Zirmed
      • Availity
      • Office Ally
Upcoming Maintenance

[Scheduled] Planned Maintenance - Credit Card Processing

Expected to begin
  • Credit Card Processing
Wed, 9 Jan 2019
17:32:25 UTC
Overview

Our credit card processor is performing scheduled maintenance between 1:00-2:00 AM CT on Saturday, January 26. During this time you may not be able to process credit card payments or issue refunds. Thank you for your patience!

  • Scheduled for Sat, 26 Jan 2019 7:00AM UTC
  • Expected to take 1 hour

Previous Incidents

[Resolved] We are experiencing slower than normal response times

This incident lasted 4 minutes.
  • TheraNest Web App
Thu, 17 Jan 2019
14:03:40 UTC

Our systems have automatically notified us that response times are slower than normal. We are investigating.

14:08:17 UTC

The system is back to its normal operating state. We apologize for any inconvenience.

[Resolved] We are experiencing slower than normal response times

This incident lasted 43 minutes.
  • TheraNest Web App
Wed, 16 Jan 2019
20:02:08 UTC

Our systems have automatically notified us that response times are slower than normal. We are investigating.

20:45:10 UTC

The system is back to its normal operating state. We apologize for any inconvenience.

No further notices from the past 7 days.