TheraNest by Ensora Health Status

All Systems Operational

TheraNest Web App Operational

TheraNest Client Portal Operational

Practice Chat Operational

Ensora Telehealth Operational

Ensora Clearinghouse (Apex) Operational

Ensora Payments Operational

Ensora eRx Operational

3rd Party Integrations Operational

Cloud Hosting Environment Operational

Outgoing Email Service Operational

Outgoing SMS Service Operational

Support Portal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 16, 2025

No incidents reported today.

Dec 15, 2025

No incidents reported.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.

Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

Electronic Claims Submission Error

Resolved - This incident has been resolved.
Dec 4, 18:43 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Dec 3, 18:21 UTC

Investigating - Customers are being presented with a generic error "Error: Cannot send electronic claim. Error submitting claim (s). Please contact TheraNest Support at support@theranest.com for more information."
Dec 3, 18:03 UTC

Dec 3, 2025

Dec 2, 2025

No incidents reported.